Guest Services

Securiguard is committed to building a facilitative environment of respect and personal growth for all our staff. We support this commitment with highly competitive compensation and benefits, comprehensive training, reliable equipment, and supportive supervision as well as great opportunities for advancement, community involvement and work/life balance practices.

We are currently looking for highly organized candidates with excellent people skills for the position of a Customer Service Representative to join our team for upcoming events in the Kelowna.

KEY RESPONSIBILITIES:

• Knowledge of the site being worked and site-specific job duties
• Deportment- complete site-specific uniform always worn (Uniform provided)
• Excellent customer service
• Zero use of personal cell phone while on duty
• Respectful use of site equipment i.e., phones, radio, and scanners
• Supporting other staff when needed i.e., signing staff in, manning of gates
• Ticket taking, Gate/ Door access
• Help people find their seats
• Greeting guests upon arrival and making them feel welcomed

REQUIREMENTS:

• Good communication skills
• Customer service experience
• Good time management and organizational skills
• Patience and good listening skills
• Exceptional Interpersonal skills (incl. friendly attitude, good demeanor behaviour)
• Flexible hours

**Security Worker License is not required for this role to get on board **

**Candidate looking forward to get the security workers license would be considered as an asset. **